Our Services
1. We offer factory price.
2. OEM order is warmly welcomed, we have 10 years OEM professional experience.
3. Good quality: Our QC staffs inspect product one by one and the defect rate is under 3%, we can assure the best quality.
4. Fast delivery: 3-5 days for sample, 10-15 days for bulk order.
5. Warranty:12 months after-sale service.
6. We promise to give you feedback within 24 hours and find solution in the next 48 hours.
Packaging & Shipping
Packing:
Normal packing: 100 pcs per tray or polybag ,1000pcs per carton.
Private packing and label service are available as per your requirement.
Shipping:
1. The parts from us are sure to have quality warranty,and they are double tested before shipping.
2. The items can be sent within 7-10 working days after the payment reaches us,except for mass process, we will confirm the delivery in advance.
3. We can send your order by UPS/DHL/TNT/ FedEx. Pls contact us directly and we will use your preferred ways.
FAQ
Q: What is the Minimum Order Quantity(MOQ)?
A: Normally, MOQ is 1000pcs, but special requirements can be accepted.
Q: How much do I need to pay for your OEM service?
A: No need to pay extra cost for our OEM service if order quantity over 1000 pcs. The OEM cost includes in the unit price.
Q: What is the lead time?(How long do you need to prepare my goods?)
A: 2-4 days for sample orders, 10-15 days for mass production orders (based on different quantities, OEM , etc.)
Q: How will you deliver goods to me?
A: We ship by air and sea generally. In the mean time, we cooperate with international expresses such as DHL, UPS, FedEx, TNT to enable our customers to get their goods rapidly.
Q: How long do I need to wait before my goods arrive?
A: 5-7 days for air transportation, 3-5 days for international express.
Q: How is your product quality?
A: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. Renhotec always care what you care!
Q: What is your warranty?
A: Our warranty is 12 months after delivery, Renhotec pays high attention to after-sales service.
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